PRIVACY POLICY

Your privacy matters. This policy explains what personal data Paul Brown Translation collects, why, and how it is handled — in plain English. This policy was last updated in May 2025.

Who We Are

Paul Brown Translation is a freelance translation service operated by Paul Brown, based in the United Kingdom. This website is located at paulbrowntranslation.com. Paul Brown is the data controller responsible for your personal data as described in this policy.

Data We Collect

We only collect information that you actively provide, or that is generated automatically when you visit the site.

Contact form data — your name, email address, and any message content you submit through the website’s contact form.
Usage and analytics data — anonymised information about how you navigate the site, including pages visited, time spent, browser type, and approximate location (country/region level). This is collected via Google Analytics.
Technical data — IP address, device type, and referring URL, collected automatically by web servers and analytics tools.

We do not collect payment information, create user accounts, or process any sensitive personal data (such as health information) through this website.

How We Use Your Data

We use your data only for the following purposes:

To respond to enquiries submitted via the contact form.
To understand how visitors use the site so we can improve its content and usability.
To comply with our legal obligations where applicable.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate interests — responding to your contact form enquiry and maintaining a functional, improving website.
Consent — for the use of non-essential cookies (analytics). You may withdraw consent at any time by adjusting your browser settings or using cookie controls.

Cookies & Analytics

This website uses Google Analytics to collect anonymised data about visitor behaviour. Google Analytics uses cookies — small text files stored on your device — to distinguish users and compile reports.

Google may transfer data to servers outside the UK/EEA. Google LLC is certified under applicable data-transfer frameworks. For more information, see Google’s Privacy Policy at policies.google.com/privacy.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on (available at tools.google.com/dlpage/gaoptout), or by disabling cookies in your browser settings.

We do not use cookies for advertising, profiling, or any purpose beyond understanding how the site is used.

Data Retention

Contact form enquiries — retained for as long as necessary to fulfil the enquiry and any resulting professional relationship, then deleted. Typically no longer than 2 years after last contact.
Analytics data — retained by Google Analytics for 26 months (the default retention period), after which it is automatically deleted.

Once data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you.
Rectification — ask us to correct inaccurate or incomplete data.
Erasure — request deletion of your personal data where there is no lawful reason to retain it.
Restriction — ask us to restrict processing of your data in certain circumstances.
Portability — receive your data in a structured, commonly used format.
Objection — object to processing based on legitimate interests.

To exercise any of these rights, please contact us using the details in Section 9. We will respond within one month.

Third Parties

We use a small number of trusted third-party services to operate this website:

Google Analytics (Google LLC) — website usage analytics. Data is anonymised before transmission where possible.
Web hosting provider — to serve the website, which may involve automatic server logs including IP addresses.

These providers act as data processors and are contractually required to handle your data only as instructed, in compliance with UK GDPR. We do not share your contact form data with any third party except where required by law.

Contact & Complaints

If you have any questions about this policy, wish to exercise your data rights, or have a concern about how your information has been handled, please get in touch:

Name: Paul Brown Translation
Website: paulbrowntranslation.com
Email: info@paulbrowntranslation.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection:

Website: ico.org.uk
Helpline: 0303 123 1113